Effective Date: 10.02.2025

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please refer to our refund policy.

Refund Eligibility:

  • You can request a refund within 7 days of receiving your order.
  • To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.

Refund Process:

  • To initiate a refund, please contact us at karuppatichocolate@gmail.com with your order details.
  • We will process your refund within 7 business days of receiving the returned item.

Non-Refundable Items:

  • Products that have been opened or damaged.
  • Gift cards or downloadable products.

Return Shipping:

  • The customer is responsible for the return shipping cost unless the item is defective or incorrect.

Contact Us:

For any questions regarding returns or refunds, reach out to us at karuppatichocolate@gmail.com or call us at +91 8838609130.

 

Contact Information

Phone: +91 8838609130
Address: 94/123, Mela Anna Thoppu, Near Mangayarkarasi Higher Secondary School, Madurai – 625016, Tamil Nadu
E-mail: karuppatichocolate@gmail.com